We understand that your personal information and privacy is important to you; and as a subscriber, donor or ticket buyer, you are important to us. We make every effort to ensure that the information you provide to us is recorded accurately and retained securely.
Act 1: What kind of information do we collect?
When you contact us, we may collect some personal information. This may include your name, phone number, address, email address and credit card information. The information is collected when you buy your tickets over the phone, via mail, fax or email, online, or in person at the Box Office.
Act 2: How do we store the information and what do we do with it?
Any information we collect is for our financial records or to ensure the quality customer service you have come to expect from Globe Theatre. Information is safely maintained in our password protected data base and can be accessed only by authorised Globe Theatre personnel.
We do not share our mailing lists or patron information with other organizations. On occasion we make use of a mailing house to get information out to you, but we require them to implement the same strict privacy controls that we use ourselves.
If you make use of our online ticket sales feature, any information you provide to us on our website during a secure connection is encrypted for security and transferred with no risk of being intercepted. SaskTel, our secure website host, accesses new protective technology on an ongoing basis.
Act 3: Why do we collect information?
Communication via mail, telephone or email helps us keep you up to date on the latest Globe news, productions and events, and enables us to inform you of unexpected occurrences such as scheduling and seating changes. We may also contact you occasionally with special offers, to thank you for your support or to hear your comments about your Globe experiences. We believe the materials and information provided to you will benefit and interest you as a Globe Theatre supporter.
We are committed to ensuring that our patrons do not receive an unreasonable number of solicitations. If there is specific communication you do not wish to receive, or if you would like to make any changes to information we have on file, please contact us by phoning the Box Office at 525-6400 or email us at firstname.lastname@example.org